Wellness Information and Program Coordinator

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Austin Health is the major provider of tertiary health services, health professional education and  research across three campuses in the Northeast of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

About Medical and Cancer Services Division and Wellness and Supportive Care

Austin Health is one of the largest cancer service providers in Victoria. A complete range of services are delivered to patients and their families, including medical oncology, clinical haematology, radiation oncology (Austin Health and BHS), cancer genetics, palliative care, wellness and supportive care programs, an active volunteer program and specialist cancer surgery (managed via a separate CSU). These are all provided in an environment that integrates research, teaching, and training.

All Austin Health metropolitan-based Cancer Services are now delivered within the Olivia Newton-John Cancer & Wellness (ONJ Centre) at the Austin Hospital. This state-of-the-art facility provides a new model of individualised cancer care for patients and their families.

Clinical Services are provided in a range of inpatient and ambulatory settings. Inpatient services include an acute oncology/clinical haematology ward, an oncology/surgical oncology ward and a palliative care ward. Ambulatory services include Radiation Oncology, Day Oncology, Apheresis, and multidisciplinary cancer clinics.

Wellness and Supportive Care 
The integrated multidisciplinary care model within Cancer Services relies on a dynamic, appropriately qualified, and skilled team to support patients receiving care in both Inpatient and Ambulatory settings, with a key focus on Integrated Wellness and Supportive Care.

About the role

The Clinical Nurse Coordinator's focus within the Wellness and Supportive Care Program is outlined in the key responsibilities below. Unit allocation and workflows may vary depending on service priorities within the Wellness and Supportive Care Program or at the direction of the Operations Manager or the Medical Oncology CNC Nursing Manager, to ensure the highest standard of patient care and service delivery.

The objective of the Clinical Nurse Coordinator (Wellness) is to provide end-to-end clinical and operational oversight from clinic coordination to the provision of cancer information within the Wellness and Supportive Care Program at the ONJ centre. This includes integrating nursing, administrative, and multidisciplinary functions to deliver coordinated, person-centred wellness programs that complement specialist clinical care. The role requires a strong understanding of and monitoring of clinical performance, including waitlists and KPI targets, and ensuring the optimisation of appointment capacity is achieved.

The role requires the incumbent to demonstrate Austin Health’s core values through strong clinical leadership, proactive coordination, and a focus on enhancing patient experience, health literacy, and system efficiency

A regular day will see you:

• Streamline appointment referrals with support from a multidisciplinary team to ensure all anticipated care needs can be provided in a single coordinated appointment.
• In collaboration with the multidisciplinary team, prioritise shared goals of care and care planning to maximise patient outcomes. 
• Demonstrates in-depth clinical knowledge for the specific oncology/haematology and surgical units external to the Wellness clinical services.
• Engagement through the Multi-Disciplinary Meeting (MDM) discussions with clinical units for complex situations, and opportunities in the non-admitted care pathway.
• Wellness clinical services capacity management and utilisation through targeted clinical care pathways, minimising wait times and optimising resource utilisation

About you

You will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work and have a keen interest in developing your skillset.

To be successful in this role, you'll bring with you:

• Undergraduate Degree in Nursing with relevant post-graduate qualifications in a relevant specialty 
• Registered Nurse registered with the Nursing and Midwifery Board of Australia with no restrictions 
• At least five years of clinical experience in oncology practice
• An understanding of person-centred supportive care for cancer within a dedicated department  
• Experience in similar clinical nursing coordinator roles and have the ability to manage and prioritise demanding clinical workloads.

Our benefits 

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including: 

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation. 
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program. 
• Onsite childcare, easy access via public transport, car parking and end of journey facilities for cyclists

• Mentoring and career development opportunities

Work with us! 

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures. 

If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date. 

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Ashley Bigaran, Operations Manager at Ashley.BIGARAN@austin.org.au.

Interested in finding out more about this opportunity? Read the position description for further details. 

Application closing date: Monday 2 March 2026