Ward Clerk

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• Ongoing position
• Part time, 16 hours per week

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives. 

About Ward 6 West and Ward 6 East 

The ward clerk role covers both 6 West which is a specialty surgical ward for Neurosurgical; Vascular Surgical and Ear Nose and throat surgical patients  under the surgical; Anaesthesia and Procedural Medicine division and Ward 6 East is a specialised Medical Ward under the Medical and Cancer Division caring for Stroke; Neurology and Epilepsy patients.

About the role 

The Ward Clerk provides administration support to both ward areas on Saturdays and Sundays and includes communication with medical teams and nursing; liaising with patients and visitors and assisting with admissions, discharges and the daily running of the units.

A regular day will see you:

• Answering phone calls and relaying messages;
• Communicating with the Nurse in charge to coordinate patient flow in and out of the wards;
• Maintain records; book appointments and transport for patients.

About you 

As the ward clerk, You will be someone who enjoys working with a wide range of people in a dynamic environment. You will have excellent communication skills, both verbal and written, with a strong focus in patient centred care. 

To be successful in this role, you'll bring with you:

• administration experience; skills in Microsoft office suite
• a high motivation to learn and develop
• ability to remain calm under pressure
• be able to effectively multitask

Our benefits 

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including: 

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation. 
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program. 
• Onsite childcare at Austin Hospital, easy access via public transport and car parking options. 
• Mentoring and career development opportunities. 

Work with us! 

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures. 

If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date. 

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. Austin Health is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with Child Safe Standards. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Kate Stoneham, Nurse Unit Manager on Kate.Stoneham@austin.org.au

Interested in finding out more about this opportunity? Read the position description for further details. 

Application closing date: Wednesday 7 October 2026