Ward Clerk

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Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives. 

About Ward 8 West

Ward 8 West is a 32 bed general surgery, liver transplant, intestinal transplant and gastroenterology ward. Our general surgical unit provides expertise in hepatopancreatobiliary surgery. This patient population comes from approximately 75% Emergency surgery and the critical care area’s which creates an acute and dynamic working environment.  The gastroenterology unit cares for those with advanced and complex liver disease, as well as those with diseases of the gastrointestinal tract. TPN and fistula management is also a key part of care provided on 8 West.

Wards 8 North, 8 East & provide care for acute and elective patients specialising in Orthopaedic and Plastics Reconstructive surgeries, Colorectal, Hepatobiliary and Upper Gastrointestinal surgeries. This position also provides clerical support equally across all three surgical wards.

About the role 

As the Ward Clerk, you will assist the department in the daily clerical and administrative operations, and work collaboratively to achieve an efficient and effective quality customer service. 

A regular day will see you:   

• Ability to co-ordinate activities and allocate priorities in an extremely busy department
• Understand and demonstrate the principles of working within a team
• Ability to manage patient records and filing in accordance with organisational and legislative policy and procedure.

In this role you will work the following hours:

Monday 0700hrs-1530hrs (8th floor float)

Wednesday 0700hrs-1530hrs (8 West)

Saturday and Sunday 0800hrs-1230hrs (8th floor float)

About you 

As the Ward Clerk, You will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work, and have a keen interest in developing your skillset.

To be successful in this role you’ll bring with you:

• A commitment to Austin Health values.
• Ability to work under pressure and remain focused.
• Demonstrated ability to be self-motivated with a commitment to best practice in customer service
• An understanding of and commitment to patient confidentiality.

Our benefits 

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including: 

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation. 
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program. 
• Onsite childcare at Austin Hospital, easy access via public transport and car parking options. 
• Mentoring and career development opportunities. 

Work with us! 

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures. 

If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date. 

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Kate Bastin, Nurse Unit Manager at Kate.Bastin@austin.org.au

Interested in finding out more about this opportunity? Read the position description for further details. 

Application closing date: Wednesday 17 December 2025