Ward Clerk
Are you a current Austin Health employee?
If yes, please log in to the Austin Health careers website via ‘Employee Login’ using your network login details to search, view and apply for all career opportunities available.
- Permanent Part Time – 8 hours per week
- Thursdays & Fridays: 3.30pm – 7.30pm
- Heidelberg location, with multiple public transport options
Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.
About the Department
6 West sits under the Surgery, Anesthesia & Procedural Medicine (SAPM) division and is an acute inpatient specialty surgical ward with Neurosurgical; Vascular and Ear Nose and Throat patients. The unit consists of 32 beds; 4 of which are Neurosurgical High Dependency beds.
Ward 6 East is aligned under the Medical and Cancer Division and cares for patients undergoing care and treatment for Epilepsy: Neurological conditions and Stroke management. 6 East is a 24-bed acute inpatient unit inclusive of a 4 bed Acute Stroke Unit and undertake Video epilepsy monitoring as part of the Comprehensive Epilepsy Program.
About the role
This role requires the successful applicant to work across both 6 west and 6 east during each shift.
As a Ward Clerk, you will be patient and visitor facing; assisting visitors and patients; answering phone calls; communicating with nursing; medical and allied health staff and assisting with patient movement in and out of the organisation.
About you
You have a high level of professionalism in verbal, written and digital communication and an ability to work within a large team environment. The Ward Clerk role requires the individual to prioritise tasks; multitask and have sound knowledge of digital technology systems.
Our benefits
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:
- Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
- Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
- Mentoring and career development opportunities.
Work with us!
We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.
If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.
All appointments are made subject to a satisfactory National Police Check and if required, a Working with Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Kate Stoneham at Kate.Stoneham@austin.org.au
Interested in finding out more about this opportunity? Read the position description for further details.
Application closing date: Monday 7 July 2025
