Volunteer Engagement Administration Officer

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Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives. 

About Volunteer Engagement

The Volunteer Engagement Team supports volunteers across all Austin Health sites and campuses to contribute to meaningful roles that enhance the experience of patients, families, staff and the wider community. Volunteer Engagement forms part of the broader Foundation team and is committed to creating positive, rewarding and well-supported volunteer experiences across the organisation.

About the role 

We have an exciting opportunity for an experienced administrator to join our team on a fixed term 12-month position (parental leave). The position is 16 hours per week and is required to be performed onsite, with hours worked across either 2 or 3 days per week.

Providing support to the Volunteer Engagement Team and our volunteer workforce, this role is essential in coordinating the administrative functions that support Volunteer Engagement across Austin Health. 

A regular day will see you:

• Supporting volunteer recruitment and onboarding processes.
• Managing shared inboxes, responding to phone enquiries and maintaining accurate volunteer records.
• Providing administrative support to the Advisors – Volunteer Engagement and Manager – Volunteer Engagement.
• Assisting with the coordination of volunteer training, events, and day-to-day team operations.

A cover letter is required as part of the application, outlining your interest and how you meet the requirements of this role. 

About you 

You will be an excellent communicator with a passion for helping others. You are resilient, self-motivated and a strong team player, with the ability to remain flexible and use initiative when needed. You have a genuine appreciation for volunteers and the important difference they make to patients, families and staff.

To be successful in this role you’ll bring with you:

• Previous experience in supporting volunteers or community programs.
• Advanced computer skills, including proficiency in Microsoft Office applications.
• Excellent time management and organisational skills, with the ability to manage competing priorities.
• Strong interpersonal skills, with the ability to build positive relationships and work collaboratively within a team.
• A proactive and adaptable approach, with confidence to use initiative when required.

Our benefits 

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including: 

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation. 
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program. 
• Onsite childcare at Austin Hospital, easy access via public transport and car parking options. 
• Mentoring and career development opportunities. 

Work with us! 

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures. 

If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date. 

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. Austin Health is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with Child Safe Standards. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Jodi Batchelor, Manager of Volunteer Engagement at Jodi.Batchelor@austin.org.au

Interested in finding out more about this opportunity? Read the position description for further details. 

Application closing date: Tuesday 16 June 2026