VicKey Project Manager
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- Fixed term position to 30 June 2026
Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the Northeast of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.
About VicKey Statewide CRM
VicKey is a statewide digital CRM platform transforming how Victorian hospitals engage with patients by providing consistent, timely, and transparent communication. It streamlines processes such as referrals, waitlist management, and care coordination, reducing duplication and improving efficiency across the system. Developed in partnership with health services, clinicians, and consumers, VicKey is creating a more connected, patient-centred health system for Victoria.
About the role
We are seeking an experienced Project Manager (Change and Adoption) to lead implementation, stakeholder engagement, and change management across health services. You will drive adoption of VicKey by coordinating local deployments, supporting teams through the change and adoption process to embed new technology that improves safety, efficiency, and patient experience. This role requires strong project management skills, expertise in change and adoption, and the ability to build collaborative relationships across diverse stakeholders.
Be part of shaping a connected, patient-centred health system.
The VicKey Project Manager will:
- Support the implementation and adoption of VicKey, Victoria’s statewide CRM platform, across partner health services.
- Coordinate project workstreams, governance and risk management to deliver on key objectives.
- Engage and support clinical and operational stakeholders through structured change management, education and training.
- Drive clear communication, collaboration, and trust across diverse health service partners.
Our benefits
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:
- Greater take-home pay through generous salary packaging benefits, for living expenses, meals and holiday accommodation
- A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program
- Mentoring and career development opportunities
- Onsite childcare, easy access via public transport, car parking and end of journey facilities for cyclists
Work with us!
We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.
If you feel this role is right for you, we encourage your early application. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.
All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Georgia James, Acting Executive Director NEMHSP, Georgia.JAMES2@austin.org.au
Interested in finding out more about this opportunity? Read the position description for further details.
Application closing date: Wednesday 3 September 2025
