VRSS Administrative Assistant

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Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives. 

About Respiratory and Sleep Medicine and VRSS

The Department of Respiratory and Sleep Medicine includes a busy 22 bed inpatient ward, including a dedicated ventilation weaning and respiratory high dependency unit, inpatient sleep study beds for ventilatory studies, complex pulmonary function and sleep laboratories and is connected with the Institute for Breathing and Sleep.

An exciting opportunity exists for an experienced healthcare Administrative Assistant to work within the Victorian Respiratory Support Service - statewide home ventilation service.

About the role

​​​​​​​The purpose of this role is to provide a full range of administrative support to the to the Director, Deputy Director and Patient Services Manager of the Victorian Respiratory Support Service at Austin Health. You will work closely with clinical and non-clinical staff both within Austin Health and external health services.

This is a permanent, full-time role working 40 hours per week with a monthly ADO.

A regular day will see you:

• Providing a wide range of administrative support including diary management, appointment coordination and meeting minutes
• Monitoring a busy shared mailbox and responding to queries in a timely manner
• Frequently liaising with external health services for results, appointment details and other shared patient information
• Booking complex VRSS day admissions and sleep studies
• Communicating with patients and booking their upcoming clinic appointments and diagnostic testing

We are a passionate team who frequently collaborates with one another to ensure the best outcomes for our patients.

About you

We are looking for someone with prior healthcare administration experience, excellent communication skills and a strong commitment to improving patient care.

You will also be:

• Proactive, organised and able to multitask efficiently
• IT savvy with the ability to pick up new systems quickly and troubleshoot
• Flexible and adaptable to change

Our benefits 

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including: 

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation. 
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program. 
• Onsite childcare at Austin Hospital, easy access via public transport and car parking options. 
• Mentoring and career development opportunities. 

Work with us! 

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures. 

If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date. 

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Carly Longo, VRSS Administration Manager at Carly.LONGO@austin.org.au.

Interested in finding out more about this opportunity? Read the position description for further details. 

Application closing date: Sunday 1 February 2026