Team Leader

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Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

About

The Surgery Centre (TSC) provides a unique service by separating short-stay and day case elective surgery from emergency surgery, which is performed predominantly at the Austin campus. TSC comprises of eight Operating Rooms, two Endoscopy rooms, a 12 bay Recovery Room, and an inpatient unit consisting of 32 available overnight beds and 21 spaces for Day Surgery capacity. TSC is operational over 7 days per week, 24 hours per day. Approx. 13,500 procedures are performed yearly.

The Preoperative Suite, Surgery and Endoscopy Service on the Austin campus includes 11 Operating Rooms, 2 Procedure Rooms, 2 Endoscopy Rooms, a Recovery unit with high dependency patient facilities, and a Surgery and Endoscopy Centre with up to 12- overnight beds to care for day surgery and day of surgery admission (DOSA) patients. 25,000 surgical and endoscopy procedures are undertaken per annum in the area.  

About the role

Each day you will lead and oversee the administration team, ensuring the highest standard of service is delivered to our patients, visitors, and internal stakeholders.

Your leadership will play a vital role in supporting our hospital's daily operations and maintaining our commitment to excellence in care. 

A regular day will see you:

• Working in a dynamic and fast-paced environment, where each day brings new challenges and opportunities.
• Acting as the main point of contact for all administration team members
• Positively supporting admin staff with both technical and people management skills to achieve the best practice in customer service delivery

About you

As the Team Leader, You will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work, and have a keen interest in developing your skillset.

To be successful in this role, you'll bring with you:

• Proven experience in leading administration teams, including managing staff rosters, delegating responsibilities effectively, and streamlining workflows to enhance team productivity and operational efficiency.
• Highly developed organisational and time management skills, consistently meeting deadlines and managing competing priorities in fast-paced environments.
• Clear, confident communicator, who maintains a professional, empathetic, and compassionate approach in all interactions.

Our benefits

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
• Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
• Mentoring and career development opportunities.

Work with us!

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.

If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Rina Clemow, Elective Admissions & Austin Operating Suite Administration Manager at rina.clemow@austin.org.au 

Interested in finding out more about this opportunity? Read the position description for further details.

Application closing date: 6 July 2025