Specialist Clinics Data Lead
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Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.
About the Department
Specialist Clinics provide planned non-admitted services that require the focus of an acute setting to ensure the best outcome for a patient. These services are an important interface in the health system between acute inpatient and primary care services. They provide access to:
- Medical, Nursing and Allied Health professionals for assessment, diagnosis and treatment
- Ongoing specialist management of chronic and complex conditions in collaboration with community providers
- Pre-and post-hospital care
- Related diagnostic services such as pathology and imaging
- Teaching, training and research opportunities
Patients are referred to Specialist Clinics by general practitioners (GPs), specialist and other community-based healthcare providers, as well as clinicians in the Emergency Department, in-patient units and other areas of the hospital. Austin Health Specialist Clinics span two campuses (5 sites) with extensive facilities located at the Heidelberg Repatriation Hospital (HRH).
About the role
The Specialist Clinics Data Lead supports Specialist Clinics and the wider organisation, through their expertise and advice relating to clinic templates/scheduling business rules and room occupancy across the service and are responsible for coordinating and supporting day-to-day activities within the Data Coordinator team to enhance patient care and service delivery. Specialist Clinics Data Leads hold an in-depth knowledge of Specialist Clinics systems and processes and possess excellent stakeholder engagement skills to advise and propose recommendations to resolve data integrity issues, build meaningful reports and lead projects to improve efficiencies and data quality within Specialist Clinics. Specialist Clinics Data Leads oversee software upgrades and patches, maintain requirements documentation, and support with testing for our key technical systems (TrakCare, Queue Manager).
About you
As the Specialist Clinics Data Lead, you will be someone who has strong attention to detail, experience with managing a small team and task allocation. You’ll bring energy and drive to your work and have a keen interest in developing your skills and learning.
To be successful in this role, you'll bring with you:
- Excellent organisation skills, the ability to prioritise work and multi-task in an extremely busy environment.
- Demonstrated ability to communicate effectively with multiple stakeholders across an organisation.
- High level of proficiency with Microsoft Office (Excel, PowerBi, Teams, Planner and Outlook), with the relevant software systems such as Trakcare and Queue Manager.
Our benefits
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:
- Greater take-home pay through generous salary packaging for living expenses, meals, and holiday accommodation
- A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program
- Mentoring and career development opportunities
- Onsite childcare, easy access via public transport, car parking and end of journey facilities for cyclists
Work with us!
We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.
If you feel this role is right for you, we encourage your early application. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.
All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process or have questions about this opportunity, you are welcome to reach out to the hiring manager: Michelle Esdale, Business Manager, Access and Demand at Michelle.ESDALE@austin.org.au.
Interested in finding out more about this opportunity? Read the position description for further details.
Application closing date: 9 October 2025
