Senior Aboriginal Liaison Officer

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Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

About Ngarra Jarra Aboriginal Health Unit

The Ngarra Jarra Aboriginal Health Unit sits within Austin Health’s First Nations Health Unit, a dedicated structure that reflects our commitment to improving health outcomes for Aboriginal and Torres Strait Islander patients. The Unit promotes culturally safe, community-connected and patient-centred care across all Austin Health sites, working in partnership with multidisciplinary teams and community organisations to ensure care is clinically effective and culturally respectful.

About the role

The Senior Aboriginal Health Liaison Officer (AHLO) provides advanced cultural advocacy and operational leadership within the Ngarra Jarra Aboriginal Health Unit. This role supports Aboriginal and Torres Strait Islander patients and families through culturally safe care, complex discharge planning and health system navigation. It also mentors AHLO team members, leads cultural safety education, and contributes to quality improvement initiatives across Austin Health.

A regular day will see you:

• Provide cultural advocacy and support for Aboriginal and Torres Strait Islander patients and families, including those with complex needs.
• Mentor and guide AHLO team members and provide secondary consultation on cultural issues.
• Develop and deliver cultural safety training programs for staff.
• Build strong relationships with Aboriginal Community Controlled Organisations and community groups.
• Contribute to quality improvement initiatives and monitor compliance with cultural safety standards.

About you

You will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work, and have a keen interest in developing your skillset.

To be successful in this role, you'll bring with you:

• Identification as Aboriginal and/or Torres Strait Islander.
• Experience supporting and advocating for Aboriginal and Torres Strait Islander patients in hospital or community health settings.
• Proven ability to mentor and guide team members.
• Strong understanding of Aboriginal and Torres Strait Islander cultures, kinship systems and health issues.
• Highly developed interpersonal and communication skills, including the ability to influence and negotiate with diverse stakeholders.

Our benefits

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
• Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
• Mentoring and career development opportunities.
• Access to Cultural Leave entitlements to support participation in significant cultural and community events

• Membership in the Aboriginal Staff Network, providing peer support, connection, and opportunities for cultural engagement and leadership.

Work with us!

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.

If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Danella Webb, Aboriginal Health Manager at Danella.WEBB@austin.org.au.

Interested in finding out more about this opportunity? Read the position description for further details.

Application closing date: 9 January 2026