Radiotherapy Booking Specialist

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• Radiotherapy Bookings Specialist – Grade 2 (HS2–HS21)
• Full-time | Ballarat Austin Radiation Oncology Centre (BAROC)
• Salary Range: $33.79–$37.35 p/hr ($1,284–$1,420 p/w) + 12% super
  + Monthly ADO + Salary Packaging + Fitness Passport + Novated Lease + Training & Development Opportunities

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives. 

About Ballarat Austin Radiation Oncology Centre

The Ballarat Austin Radiation Oncology Centre (BAROC) is located within the Ballarat Regional Integrated Cancer Centre (BRICC) and operated by Austin Health. Ballarat offers an enviable regional lifestyle—vibrant community, outstanding schools, affordable living, and easy access to Melbourne, the surf coast, and the Grampians.

About the role 

As the Radiotherapy Bookings Specialist, you’ll play a key role in coordinating all radiotherapy-related bookings, registration, and planning activities at BAROC. You will ensure accurate and timely scheduling of radiotherapy appointments, support patient-facing administrative workflows, and collaborate with clinical and administrative teams to deliver efficient, patient-centred services.

A regular day will see you:   

• Schedule radiotherapy planning and treatment appointments in ARIA in line with clinical and departmental priorities
• Liaise with internal and external services (e.g., Urology, Imaging, Chemotherapy, Cardiology, Dental) to ensure pre-treatment requirements are met
• Act as the first point of contact for patients regarding appointment and treatment information
• Coordinate ancillary services such as patient transport, accommodation, and interpreter support
• Maintain accurate documentation and timely updates in ARIA and other systems
• Contribute to process improvement and teamwork within the BAROC admin team

About you 

You are an organised and compassionate communicator who thrives in a fast-paced environment. You value accuracy, teamwork, and a patient-first approach.

To be successful in this role you’ll bring with you:

• Previous experience in a customer or patient-facing role
• Strong organisational and time management skills
• Excellent communication and interpersonal skills
• Confidence using clinical information systems and Microsoft Office
• Flexibility, initiative, and a collaborative attitude

Applications should include:

• A cover letter outlining your interest and experience relevant to the role
• A current CV with two referees

Our benefits 

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including: 

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation. 
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program. 
• Onsite childcare at Austin Hospital, easy access via public transport and car parking options. 
• Mentoring and career development opportunities. 

Work with us! 

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures. 

If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date. 

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Mervin Quai-hoi, Radiation Therapist Grade 6 at Mervin.Quai-Hoi@austin.org.au or (03) 5320 8600.

Interested in finding out more about this opportunity? Read the position description for further details. 

Application closing date: Friday 5 December 2025