Project Officer - HR Transformation

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• Fixed-term, full-time position
• Flexible & hybrid working, from our office at Heidelberg Repatriation Hospital or your home  
• Rebuild and adapt an Atlassian platform implementation from scratch within a large, complex public health organisation, an excellent portfolio piece for any JIRA SM or Confluence specialist.

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives. 

About the department

HR Shared Services is an enablement function that delivers accurate and efficient HR services across the organisation.

The department is currently executing a significant HR Service Delivery Transformation Program, a phased initiative targeting five critical operational gaps across case management, knowledge management, service ownership, performance measurement, and stakeholder feedback. The Foundation Phase establishes the infrastructure and capabilities required to unlock all subsequent phases, including self-service portals, SuccessFactors optimisation, and future AI and automation capabilities.

About the role 

Play a pivotal role in one of Austin Health's most strategic People & Culture initiatives. As the HR Transformation Project Officer, you will be the operational backbone of the HR Service Delivery Transformation Program, keeping a complex, multi-workstream program running smoothly through exceptional organisation, governance discipline, and proactive coordination.

Reporting directly to the HR Transformation Program Lead, you will provide end-to-end project administration support across governance, documentation, stakeholder coordination, meeting management, and knowledge base content review.

A regular day will see you:   

• Maintain and update core project documents, including program plans, risk and issue registers, decision logs, and action trackers, ensuring everything is version-controlled and accessible.
• Coordinate and attend all project meetings and governance forums, preparing agendas, taking comprehensive minutes, and following up on actions to keep the program on track.
• Support the quality assurance review of HR knowledge base articles prior to publication, proofreading for accuracy, consistency, formatting, and style compliance.
• Prepare clear, professional project reports, status updates, and presentations for senior stakeholders and governance forums.
• Coordinate change management activities including distributing communications, training materials, and survey links, and assisting with the collation of stakeholder feedback data.

About you 

You will be someone who brings strong organisational instincts, an eye for detail, and genuine pride in delivering high-quality work. You thrive in busy, complex environments and are confident managing multiple priorities without dropping the ball. You communicate clearly, build relationships easily, and understand how to handle sensitive information with discretion.

To be successful in this role, you'll bring with you:

• Experience in a project administration, executive assistant, or similar administrative support role, ideally within a project or program environment, with demonstrated ability to take accurate and comprehensive meeting minutes.
• Excellent written communication and document management skills, including strong proofreading, editing, and formatting abilities across a range of professional documents and reports.
• Exceptional organisational skills, highly detail-oriented with the ability to manage competing deadlines, track multiple workstreams, and keep governance frameworks up to date.
• Strong proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, SharePoint, Teams), and the ability to quickly learn new tools such as JIRA Service Management and Confluence.
• The interpersonal skills and professional maturity to liaise confidently with stakeholders at all levels and handle sensitive and confidential information with discretion.

Our benefits 

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including: 

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation. 
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program. 
• Onsite childcare at Austin Hospital, easy access via public transport and car parking options. 
• Mentoring and career development opportunities. 

Work with us! 

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures. 

If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date. 

All appointments are made subject to a satisfactory National Police Check and if required, a Working with Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Tom Booth, Salary Packaging & HR Services Manager at Tom.BOOTH@austin.org.au

Interested in finding out more about this opportunity? Read the position description for further details. 

Application closing date: Sunday 29th March 2026