Patient Services Assistant

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• Fixed term
• Full time or part time
• Heidelberg location, with multiple public transport options

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives. 

About the Department

Nursing Services provide supplementary nursing and Patient Services Assistant (PSA) workforce according to the organisation’s needs. The PSA team provides safe and timely transport of patients and other patient support and environmental services.

About the role 

This position will support the transportation of patients on discharge from the ward to the car park while there are changed traffic conditions due to major construction works on the Austin Health site. This role will ensure safe and timely patient discharge.

A regular day will see you:

• Transport patients according to the "Movesmart" policies and procedures
• Complete associated cleaning tasks, such as cleaning wheelchairs
• Perform equipment safety checks
• Remove waste and linen during or after a patient movement

About you 

As a PSA, you will be able to work in an acute hospital setting with patients who may be unwell. 

To be successful in this role, you'll bring with you:

• Willingness to work with others in a team setting
• Flexibility and willingness to complete tasks as assigned
• Ability to use your initiative and problem solve
• Basic verbal and written English skills

Our benefits 

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including: 

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation. 
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program. 
• Onsite childcare at Austin Hospital, easy access via public transport and car parking options. 
• Mentoring and career development opportunities. 

Work with us! 

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures. 

If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date. 

All appointments are made subject to a satisfactory National Police Check and if required, a Working with Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Ray Beck at Ray.Beck@austin.org.au

Interested in finding out more about this opportunity? Read the position description for further details. 

Application closing date: Sunday 20 July 2025