Patient Services Assistant Grade 2
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- Ward 6 West PSA Monday to Thursday 0630-1500 and Monday 1230-2100hrs available
Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.
About Ward 6 West
Ward 6 West is part of the Surgery; Anaesthesia and Procedural Medicine division of Austin Health. The ward is an acute inpatient unit caring for Neurosurgical; Vascular Surgical and Ear Nose and Throat surgical patients.
About the role
The PSA role is responsible for working with the nursing team by facilitating patient flow; waste management; patient movement; cleaning and tea and coffee provision.
About you
The successful candidate will have strong interpersonal skills with a motivation to provide quality care to our patients and families. Highly developed verbal communication skills are essential as is the ability to work collaboratively within a team. Sound knowledge of Infection Control practices are required to prevent risk to our patients and an ability to be flexible and adaptable to suit the requirements of the ward are highly valued. A friendly and open nature and hard woking attitude is required for the PSA role.
Our benefits
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:
- Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
- Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
- Mentoring and career development opportunities.
Work with us!
We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.
If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.
All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Kate Stoneham, Nurse Unit Manager at kate.stoneham@austin.org.au or 03 9496 5832.
Interested in finding out more about this opportunity? Read the position description for further details.
Application closing date: 23 October 2025
