Patient Services Assistant G2

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Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the Northeast of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

About Ambulatory Cancer Services

The Day Oncology unit consists of 21 treatment chairs, 2 beds, 4 Day Oncology at Home Cars, 4 chair Apheresis unit and a number of clinic rooms.  Ambulatory Cancer Services is a Monday to Friday ambulatory cancer service. We are a dynamic team of nurses, doctors, allied health, clerical and patient service assistants and work together to achieve the best outcomes for our patients and their families

About the role

Day Oncology and Apheresis have an exciting opportunity for a PSA to join our team 1 day/week (8hrs/week) on a Tuesday.

You will need to perform the duties of this position efficiently to the standards of Day Oncology/Apheresis, including participating in Austin Health performance appraisal program. Patient Service Assistants as part of a Day Oncology/Apheresis team will assist in the delivery of patient care services through the competent provision of defined services. 

About you

You will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work, and have a keen interest in developing your skillset.

To be successful in this role, you'll bring with you:

• PSA Certificate - Certificate III in Health (Patient Services)
• Completion of ATLAS learning package "Cytotoxic Safety for non clinical staff"
• Willingness to carry out all PSA duties and tasks and work within a team
• Ability to use initiative and to prioritise tasks and problem solve
• Physically capable of undertaking the full range of PSA duties

Our benefits

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day.  Our people also receive a variety of rewarding benefits, including:

• Greater take-home pay through generous salary packaging
• A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program
• Mentoring and career development opportunities
• Onsite childcare, easy access via public transport, car parking and end of journey facilities for cyclists

Work with us!

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.

If you feel this role is right for you, we encourage your early application. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process or have questions about this opportunity, you are welcome to reach out to the hiring manager: Claire Howatt, Nurse Unit Manager claire.howatt@austin.org.au

Interested in finding out more about this opportunity? Read the position description for further details.

Application closing date: 4 January 2025