Pathology Home Visit Coordinator

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·         Full Time, 40 hrs per week (38+ADO)

·         5 weeks leave per year + ADO + Salary Packaging 

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

About Pathology Home Visit department

Austin Pathology provides a home visit service to patients that are unable to attend Austin collection centres due to ill health or physical limitations. 

About the role

This position requires relevant experience in Pathology Collection Home Visit requirements, processes and customer service, together with a general knowledge of Pathology. The Home Visit Coordinator will be responsible for the management of bookings/allocations of the Home Visit Cars and staff. They will ensure that all Home Visit criteria/safety requirements are met, to ensure a safe environment for staff to attend a property/facility for patients who are physically unable to attend a collection centre. They are also required to manage stock ordering and coordination of staff for the packing of consumables orders.  

A regular day will see you:

•          Coordination of all aspects of the work and activities for the Home Visit and Stores across the network  
• Liaising with both Austin Medical staff as well as external practitioners/clients to ensure bookings are scheduled accordingly 
• Ensure all procedures, training and documentation are kept up to date 
• Answer queries from staff and clients 

About you

As the Home Visit Coordinator, You will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work, and have a keen interest in developing your skillset.

To be successful in this role, you'll bring with you:

·         Relevant experience in Pathology Collection Home Visit requirements, processes and customer service, together with a general knowledge of Pathology

• Excellent computer skills with ability to learn new programs quickly  
• A commitment and enthusiasm for the job with strong work ethic
•  Demonstrated ability to function autonomously within a work environment

Our benefits

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

•          Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
•          A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
•          Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
•          Mentoring and career development opportunities.

Work with us!

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.

If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Kelly Wright, Pathology Collection Manager at Kelly.WRIGHT@austin.org.au.

Interested in finding out more about this opportunity? Read the position description for further details.

Application closing date: 10 June 2025