Medical Receptionist

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• Fixed term - 12 months, full time
• Ballarat Austin Radiation Oncology Centre
• Hourly rate up to $32/hr + Super

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives. 

About Ballarat Austin Radiation Oncology Centre

Ballarat Austin Radiation Oncology Centre (BAROC) is located within the Ballarat Regional Integrated Cancer Centre (BRICC) and operated by Austin Health. Ballarat is a vibrant regional hub offering easy access to Melbourne, surf coast shire beaches and the greater Grampians region. With a growing population, low cost of living, outstanding schools and a vibrant community, Ballarat is an enviable location for your next career move.

About the role 

This position offers an opportunity to join a dynamic team environment and provide high-quality administration support to a growing service and region.

A regular day will see you:

• Greeting patients, families (& carers) and hospital staff in a professional and courteous manner.
• Assisting patients, referrers & hospital staff with enquiries either in person, over the phone, email or fax.
• Support the daily operations of the centre.
• Perform general administrative and clinic duties.
• Assist with booking, rescheduling, and confirming appointments.
• Manage incoming/outgoing patient correspondence, and maintenance of filing/record systems within Radiation Oncology.

About you 

To be successful in this role, you'll bring with you:

• Previous experience in a customer or patient facing role.
• Ability to establish and maintain a professional rapport with patients and staff.
• Excellent interpersonal, organisational and communication skills.
• Sound computer skills including accurate typing, clinical information systems and experience with a MS Office suite.

Our benefits 

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including: 

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation. 
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program. 
• Onsite childcare at Austin Hospital, easy access via public transport and car parking options. 
• Mentoring and career development opportunities. 

Work with us! 

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures. 

If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date. 

All appointments are made subject to a satisfactory National Police Check and if required, a Working with Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Chris Hoyne at Chris.Hoyne@austin.org.au

Interested in finding out more about this opportunity? Read the position description for further details. 

Application closing date: Monday 7 July 2025