Liaison Nurse Complex Care Management RN G3

 Are you a current Austin Health employee?

If yes, please log in to the Austin Health careers website via ‘Employee Login’ using your network log in details to search, view and apply for all career opportunities available.

• An exciting fixed term opportunity for a suitably experienced Registered Nurse 
• Liaison Nurse - 16 hours/week
• Parental leave cover - December 2025 to December 2026 

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

About the Health Independence Program and Continuing Care Division

The Continuing Care division includes aged care, rehabilitation, community services (Health Independence Program (HIP), Residential In-reach Services, and Better@Home) and specialist clinics, with services provided across the Austin, Heidelberg, Royal Talbot campuses and into the community. 

The Health Independence Program (HIP) provides multi-disciplinary services that support people to optimise their function and self-management skills so that they can live independently and well in their homes and community. HIP Services aim to provide integrated and coordinated care that responds to the client’s needs and goals. Services are delivered at the centre, home, telehealth or community setting, and are time-limited.

The (Chronic and) Complex Care Management team provide their clients with:

• Chronic Heart Failure outreach (via nurse liaison and nurse consultancy services)
• Chronic Respiratory Disease outreach (via nurse liaison and nurse consultancy services), and weekly respiratory consultant clinic - Wed AM Repat campus
• Diabetes Care management and Assessment Service (via dietitian, nurse consultancy diabetes education), and weekly endocrinologist clinics - Friday AM x2 and Friday PM x1 Repat campus
• General Complex Care Management outreach (via care managers with nurse or allied health disciplines)

About the role

The Complex Care Liaison Nurse provides specialty liaison services via phone/telehealth to those in the community (after recent discharge or at imminent risk of re-admission) who are actively enrolled with the HIP Chronic Respiratory Disease and Chronic Heart Failure (HF) streams of the Complex Care Management service. 

The liaison nurse works closely with key stakeholders, including clients and their family, the HIP Respiratory and HIP HF Clinical Nurse Consultants (CNC), GPs, Cardiologists, Respiratory Physicians and Cardiology HF Nurse Practitioners.  

The focus of this role is on reducing any unnecessary delay between date of referral, acceptance of referral and commencement of services for the client. The liaison nurse will also support the CNC in the initial collection of HF and Respiratory baseline information from the client and their electronic medical record. If deemed appropriate, the liaison nurse may also become involved as the client‘s condition stabilises (intensity of need reduces) and would provide phone reviews in between home visits by the CNC.

About you

You will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work, and have a keen interest in developing your skillset.

To be successful in this role, you'll bring with you:

• Clinical experience in the management of people with heart failure and respiratory disease.
• Ability to work flexibly and effectively within a multi-disciplinary team setting.
• Well-developed workload and time management skills, and
• Well-developed comprehensive assessment skills.

Work with us!

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.

If you feel this role is right for you, we encourage your early application. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Juliette Chapman, Chronic and Complex Care Manager, Juliette.CHAPMAN@austin.org.au

Interested in finding out more about this opportunity? Read the position description for further details.

Application closing date: 11 January 2026