Hospital in the Home & Virtual Care Case Manager
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Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.
About Hospital in the Home & Virtual Care
Hospital in the Home & Virtual Care supports patients to have care in the safety and comfort of their own home. This care may take place through in-home nursing care and support services, or through admission to HITH Virtual Care, where higher acuity care can be provided through video telehealth reviews and the use of wearable technology.
About the role
We are looking for a passionate, experienced nurse who can coordinate safe, seamless care from hospital to home - triaging referrals, supporting patients and leading virtual care delivery.
Work with nurses, doctors and allied health to keep patients safe, comfortable and cared for where they belong - at home.
A regular day will see you:
- Coordinating patient assessments to provide home nursing services, facilitating video telehealth reviews, and completing compex discharge planning.
- Supporting escalation of the deteriorating patient - both through supporting visiting nurses remotely, and through the provision of on-call support and after hours escalation
- Formulating individual plans for patients to support their complex needs, aiming to provide care virtually where possible and supporting the patient and the treating team with a high level of confidence and expertise.
About you
You will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work, and have a keen interest in developing your skillset
To be successful in this role, you'll bring with you:
- A strong level of clinical experience and confidence, allowing you to make excellent decisions on clinical escalation and care provision
- A collaborative mindset, working with the treating teams, care partners, the patient and their carer to provide high quality, evidence based care at home.
- A flexible, person centred approach to care, implementing care plans for patient to allow them to get home as soon as possible.
- A current, unrestricted Driver's licence
Our benefits
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:
- Greater take-home pay through generous salary packaging benefits, for living expenses, meals and holiday accommodation
- A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program
- Mentoring and career development opportunities
- Onsite childcare, easy access via public transport, car parking and end of journey facilities for cyclists
Work with us!
We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.
If you feel this role is right for you, we encourage your early application. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.
All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Angela Sullivan, Nurse Unit Manager, Angela.SULLIVAN@austin.org.au
Interested in finding out more about this opportunity? Read the position description for further details.
Application closing date: Tuesday 2 December 2025