HIP Team Leader

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• An exciting opportunity for a suitably experienced Registered Nurse or Allied Health Professional
• Full time, fixed term leave cover position from 5 May 2025 to 23 January 2026 working Monday to Friday
• Job share may be considered for this role

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

About the Health Independence Program department, Continuing Care Division
The Continuing Care division includes aged care, rehabilitation, community services (Health Independence Program (HIP), Residential In-reach Services, and Better@Home) and specialist clinics, with services provided across the Austin, Heidelberg, Royal Talbot campuses and into the community. 

The Health Independence Program (HIP) provides multi-disciplinary services that support people to optimise their function and self-management skills so that they can live independently and well in their homes and community. HIP Services aim to provide integrated and coordinated care that responds to the client’s needs and goals. Services are delivered at the centre, home, telehealth or community setting.

The Central Intake and Fast Track Care Management team provide a single point of entry for all HIP service referrals, and for the HIP eligible client, this team provide, on referral:

• Support (up to 28 days) after hospital discharge, including arrangement and coordination of short-term domiciliary services
• Short-term case management (up to 12 weeks) to support clients with more complex or longer-term needs, and
• Clinical support, education and timely specialist care of the Older Persons Complex Care service. 

About the role

Reporting to the (HIP) Chronic and Complex Care Program Manager, the key function of the role is to coordinate and oversee the day to day running of the HIP Central Intake and Fast Track Care Management service (which includes the Older Persons Complex Care Service) ensuring that key service performance deliverables are met including consumer outcomes, activity targets, human resource and quality. The HIP Central Intake and Fast Track Care Management Team Leader will also have a clinical role within the team.   

A regular day will see you:

• Coordinate the HIP Central Intake and Fast Track Care Management team including recruitment and selection, daily staffing, job rotation, performance and leave management, rostering, and attendance. 
• Supervise and monitor the performance of all functions performed by the HIP Central Intake and Fast Track Care Management staff. 
• Act as a leader and role model for the team, setting and clearly communicating expectations.  
• Manage, liaise and work collaboratively with other HIP team leaders and staff to provide optimum service delivery. 
• Review of existing practices, policies, and procedures according to evidence-based practice to minimise adverse outcomes. 

About you

As the HIP Team Leader - Central Intake and Fast Track Care Manager, you will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work, and have a keen interest in developing your skillset. 

To be successful in this role, you'll be a:

• Registered Nurse (currently registered with Nursing and Midwifery Board of Australia) or Allied Health Professional (current registration with their respective National Board, or eligible for membership of relevant professional association).  

• 7 years relevant clinical experience (note: allied health professional requirement) 

• Previous management experience of clinical staff in a health setting.
• Demonstrated leadership ability.
• Proven ability to problem solve in a variety of complex situations.
• Well-developed ability to identify opportunities for service improvement, implement, lead, and support change.
• Have a demonstrated ability to use clinical and operational information systems effectively and efficiently.

Our benefits

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day.  Our people also receive a variety of rewarding benefits, including:

• Greater take-home pay through generous salary packaging for living expenses, meals, and holiday accommodation
• A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program
• Mentoring and career development opportunities
• Onsite childcare, easy access via public transport, car parking and end of journey facilities for cyclists

Work with us!

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.

If you feel this role is right for you, we encourage your early application. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process or have questions about this opportunity, you are welcome to reach out to the hiring manager: Juliette Chapman, Chronic and Complex Care Manager at Juliette.CHAPMAN@austin.org.au

Interested in finding out more about this opportunity? Read the position description for further details.

Application closing date: Friday 11 April 2025