Endoscopy Services Access Nurse Unit Manager

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Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives. 

About Surgery, Anaesthesia & Procedural Medicine Division

The Surgery, Anaesthesia and Procedural Medicine Division (SAPM) is responsible for over 50,000 procedures per year being delivered to the community serviced by Austin Health. This includes both elective & emergency surgeries and endoscopy procedures across 11 operating theatres & 3 endoscopy rooms at the Austin site (AOS) and 8 operating theatres & 3 endoscopy rooms at The Surgery Centre (TSC). Endoscopy services treat over 7,000 elective patients per annum.

About the role 

Oversee and coordinate the management of Endoscopy Services in accordance with the Planned Surgery Access Policy (PSAP) across Austin Health and, when applicable, external healthcare facilities under contractual arrangements with Austin. This includes, but is not limited to:

• Developing models of care for each patient cohort, in collaboration with units and relevant sites
• Coordinating and planning end-to-end processes for all endoscopy activities
• Delivering a safe, high-quality experience for patients
• Acting as the primary point of contact for all work undertaken in this capacity

A regular day will see you:

• Ensuring all endoscopy sessions are fully utilised
• Monitoring treat in turn and patients waiting over their clinically recommended timeframes
• Capacity management
• Managing a team of advanced practice liaison nurses 

About you 

You will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work, and have a keen interest in developing your skillset.

To be successful in this role, you'll bring with you:

• Demonstrated knowledge and expertise in the Endoscopy Services booking processes/ principals, The Victorian State Guidelines for Endoscopy, the Planned Surgery Access Policy (PSAP) and key performance indicators related to Endoscopy Services.
• Experience in planning and organising.
• Demonstrated problem solving skills.
• Demonstrated leadership ability.

Our benefits 

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including: 

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation. 
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program. 
• Onsite childcare at Austin Hospital, easy access via public transport and car parking options. 
• Mentoring and career development opportunities. 

Work with us! 

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures. 

If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date. 

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Melinda Cosgriff, Divisional Manager on Melinda.COSGRIFF@austin.org.au

Interested in finding out more about this opportunity? Read the position description for further details. 

Application closing date: Friday 6 February 2026