Employee Benefits Advisor
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Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.
About Human Resources Shared Services – Salary Packaging
Our HR Shared Services team is a trusted enablement function within the People & Culture Directorate. The Salary Packaging team provides in-house expertise to help employees maximise their benefits through tax-effective arrangements, ensuring compliance with ATO regulations and Victorian public sector guidelines.
About the role
As an Employee Benefits Advisor, you will be the first point of contact for staff seeking advice on salary packaging and related benefits. You’ll play a key role in onboarding employees, processing amendments, and supporting Continuing Medical Education (CME) reimbursements, while delivering exceptional customer service.
A regular day will see you:
- Responding to staff enquiries about salary packaging options, including Living Expenses, Meal Entertainment, and Novated Leasing.
- Onboarding new employees into the salary packaging system and ensuring compliance with documentation requirements.
- Processing amendments and liaising with payroll to resolve discrepancies.
- Assisting with CME expense claims and providing guidance on entitlements.
- Maintaining accurate data entry and supporting administrative tasks.
About you
As the Employee Benefits Advisor, you will have excellent communication skills and a strong commitment to delivering high-quality service. You’ll bring energy and attention to detail to your work, along with a passion for supporting employees.
To be successful in this role, you'll bring with you:
- 1–2 years’ experience in an administrative or customer service role.
- Understanding of salary packaging principles and Novated Leasing.
- Strong numeracy and data entry skills with high accuracy.
- Proficiency in Microsoft Office, particularly Excel.
- Ability to work independently and collaboratively within a team.
Our benefits
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:
- Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
- Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
- Mentoring and career development opportunities.
Work with us!
We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.
If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.
All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Tom Booth, Salary Packaging & HR Services Manager at Tom.BOOTH@austin.org.au.
Interested in finding out more about this opportunity? Read the position description for further details.
Application closing date: Tuesday 20 January 2026
