Director, Organisational & Service Sustainability

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Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives. 

About the Strategy, Sustainability and Engagement Directorate

The Strategy, Sustainability and Engagement Directorate brings together the teams that shape Austin Health’s long-term direction and ensure we deliver sustainable, high-quality care for our community. The directorate includes Service Improvement and Innovation, Strategy and Service Planning, Integrated Programs, GP Liaison, the Austin Health Foundation, Corporate Communications as well as the Business Intelligence Unit. Together, these teams drive organisational strategy, foster innovation, strengthen partnerships, support integrated models of care, enhance community and philanthropic engagement, and ensure clear, consistent communication about and across the organisation

About the role 

Reporting to the Chief Strategy, Sustainability and Engagement Officer, you will provide strategic leadership in driving initiatives that improve the sustainability and impact of Austin Health.

You will be responsible for enhancing accountability, coordination, and support for Executive and business owners to identify, develop and implement opportunities for:

• Operational efficiency and ensure agreed plans to achieve financial targets are realised; and
• Operational service improvements and redesign to facilitate high quality outcomes across Austin Health.

In collaboration with leaders in the Finance Division and Operations Division, this role will lead and provide reporting to the Executive and Board on the program of work related to organisational sustainability.

A regular day will see you:

• Oversee complex operational efficiency and service improvement initiatives from concept to delivery.
• Identify and embed sustainable solutions as part of a program of operational efficiency initiatives that achieves financial targets and underpins longer term organizational resilience and service sustainability.
• Provide high-quality, evidence based insights to inform strategic decision making.
• Build trust and confidence amongst the board, executives, clinicians and other organisational leaders and facilitate cross-organisation collaboration.
• Apply governance, including defining program structures, roles and responsibilities, ensuring accountability for outcomes across operational efficiency and service improvement initiatives.

About you 

You will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work, and have a keen interest in developing your skillset. 

To be successful in this role you’ll bring with you:

• Tertiary qualifications in a health, finance, or management discipline.
• Demonstrated adaptive leadership capability including experience operating with broad scope in environments of complexity and uncertainty.
• Demonstrated ability to think strategically and systemically, anticipating future challenges and opportunities.
• Proven capacity to influence, align to common goals and effectively negotiate at all levels.
• A record of achievement in leading services to deliver stated performance objectives.
• Experience leading workplace change.

Our benefits 

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including: 

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation. 
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program. 
• Onsite childcare at Austin Hospital, easy access via public transport and car parking options. 
• Mentoring and career development opportunities. 

Work with us! 

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures. 

If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date. 

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Maria Perera, Chief Strategy & Sustainability Officer at Maria.Perera@austin.org.au

Interested in finding out more about this opportunity? Read the position description for further details. 

Application closing date: Tuesday 17 March 2026