Data Coordinator
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Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.
About Specialist Clinics
Specialist Clinics provide planned non-admitted services that require the focus of an acute setting to ensure the best outcome for a patient. These services are an important interface in the health system between acute inpatient and primary care services. They provide access to:
- Medical, Nursing and Allied Health professionals for assessment, diagnosis and treatment
- Ongoing specialist management of chronic and complex conditions in collaboration with community providers
- Pre-and post-hospital care
- Related diagnostic services such as pathology and imaging
- Teaching, training and research opportunities
About the role
The Data Coordinator Team supports Specialist Clinics and the wider organisation, through their expertise and advice relating to data management and reporting, system configuration and testing, and application of business rules for clinic templates/scheduling across the service. Data Coordinators are responsible for providing accurate and timely reports to enhance patient care and service delivery. Along with mandatory performance reporting, areas of the business may request specific data to support development of business cases or optimisation of clinic services. Engagement with multidisciplinary stakeholders is essential to ensure appropriate data extraction and translation meets service need. Data Coordinators assist in systems management, including working alongside Austin IT Department and external vendors to participate in software upgrades, patches, maintaining documentation, and testing for our key technical systems.
Position Responsibilities:
- Create and maintain all clinic templates on Trakcare – including backend code tables and resource scheduling.
- Build new clinics in Specialist Clinic systems as well as the registration of clinics on Department of Health Website to capture Activity Based Funding.
- Collaborate with Specialist Units, Medical Workforce, Health Information Systems and IT to ensure business rules for clinic templates meet service needs
- Monitor the data integrity of the systems and resolve any data integrity issues including the maintenance of reference tables.
- Liaise with system users and the IT department as required.
- Assist with the production and distribution of routine reports and data extracts.
- Assist with requests for ad hoc reports and data extracts including some analysis and interpretation of the data within Microsoft Excel and PowerBi
- Monthly & Quarterly KPI reporting
- Data correction and submission for VINAH reporting.
- Perform system upgrade and patch testing.
- Assist with documenting functional system requirements and workflows for software upgrades and implementations
- Participate in quality improvement and service development activities as directed.
About you
You will require:
- High level of proficiency with Microsoft Excel and Outlook, with an aptitude to learn other relevant software systems such as Trakcare and Queue Manager.
- Experience with using PowerBi dashboards for data analysis, extraction, interpretation and reporting
- Excellent communication and interpersonal skills, with a demonstrated ability to collaborate with and engage internal and external stakeholders in a professional manner at various levels
- Detail-oriented with the demonstrated ability to understand and follow complex system processes
- Proven ability in managing concurrent tasks and requests
- Experience in documenting functional system requirements and workflows as well as user acceptance testing
- Strong problem-solving skills
- Excellent time management and organisational skills
Desirable But Not Essential:
- Prior experience using Resource Scheduling and Code Tables in Trakcare
- Previous experience in a non-admitted healthcare setting, and good knowledge of the Victorian Access Policy and VINAH requirements for Specialist Clinics
- Understanding of HL7 messaging
Our benefits
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:
- Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
- Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
- Mentoring and career development opportunities.
Work with us!
We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.
If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.
All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Kate Lawton, Business Manager - Ambulatory Services at Kate.LAWTON@austin.org.au
Interested in finding out more about this opportunity? Read the position description for further details.
Application closing date: Sunday 8 March 2026
