Clerical Team Leader
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- Permanent full time position
- Dual Heidelberg locations, with rotational shifts
- $70,100 base + up to $11,660 salary packaging + super (pro rata for part time)
Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.
About the Radiology Department:
Our administration team is one of the largest in the hospital and handles close to 500 scans per day. We provide administrative support, including patient reception and bookings, electronic and manual file management, typing, data entry, results distribution and billing services to the Austin Health Radiology division.
About the role:
As the Clerical Team leader, you will work collaboratively with the Administration Manager to ensure the effective management of the administration functions. This position is based across two Austin Health sites, the Heidelberg Repatriation Hospital and the Austin Hospital, and a variety of shifts are worked on a rotational basis.
A regular day will see you:
- Assist with administrative tasks and the organisation and management of admin staff, including rostering requirements, planning for leave and arranging job rotation
- Perform and overs daily reception functions to ensure that patients are booked, arrived and attended to promptly, efficiently and courteously
- Update clerical work practice standards, associated documentation, workflows and standard operating procedures
About you:
You will be a dynamic, vibrant and patient focussed team member, who enjoys showing a caring attitude towards both your team and the community we serve. You will have excellent communication skills and strong general administrative skills, having gained relevant experience by working previously in a hospital or busy medical practice
Ideally, you’ll have:
- Previous leadership experience in a similar role
- A patient and customer focused approach to care delivery
- Flexibility to work a variety of shifts
Our benefits
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:
- Greater take-home pay through generous salary packaging for living expenses, meals, and holiday accommodation
- A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program
- Mentoring and career development opportunities
- Onsite childcare, easy access via public transport, car parking and end of journey facilities for cyclists
Work with us!
We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.
If you feel this role is right for you, we encourage your early application. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.
All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process or have questions about this opportunity, you are welcome to reach out to the hiring manager: Steph Mok, Radiology Administration Manager at Steph.Mok@austin.org.au
Interested in finding out more about this opportunity? Read the position description for further details.
Application closing date: Sunday 13 April 2025
