Case Manager

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• Permanent, full-time opportunity based in Heidelberg – generous base salary, salary packaging, plus monthly Accrued Day Off 
• Opportunity open to Registered Psychiatric Nurses, Mental Health Social Workers, Occupational Therapists, Clinical Psychologists 
• Member of the North East Area Mental Health Service (NEAMHS) Continuing Care Service (CCS)

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives. 

About the Mental Health Division 

The Mental Health Division is committed to promoting the highest levels of care for our patients. In realising this goal, the department will lead and excel in research, teaching and the use of person-centred evidence-based practice. The department provides services on all three campuses of Austin Health, from the Emergency Department through to bed-based services and ongoing ambulatory care.

The Adult & Older Adult Mental Health Service provides comprehensive mental health care for individuals aged 26 years and over, as well as support for their families and carers. The service operates across the City of Banyule and Shire of Nillumbik and forms part of the broader Mental Health Division. 

About the role 

The Continuing Care Service (CCS) is a multidisciplinary team of highly passionate, experienced, supportive and collaborative mental health professionals. This Case Manager position will focus on specialist care for CCS consumers with co-morbid eating disorder diagnoses. Dependent on demand, this position will have the flexibility to work with a wide range of mental health presentations & draw upon specialist eating disorder knowledge where indicated to provide: 

• Improved access to community-based eating disorders care via increased service capacity
• More holistic mental health care for people with eating disorders
• Provide a clear assessment and treatment pathway for consumers and families/carers

A regular day will see you:   

• Share your expert opinion and experiences to our team to help make a difference 
• Assess and treat our clients, liaising as appropriate with family members and caregivers to promote patient care
• Collaborate with multiple teams across the division and wider community
• Support the care and recovery of peoples living with eating disorder diagnoses and other diagnosed mental illness 
• Advocate for your clients right to access safe and timely care, at the right place at the right time

About you 

As a Case Manager, you will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. To be successful in this role, you'll bring with you flexible thinking, creative ideas and a passion for working within a strong multidisciplinary team to make a real impact on clinical outcomes.

To be successful in this role you’ll bring with you:

• Experience and skills in delivering evidenced-based assessment and treatment of eating disorders 
• Minimum 5 years’ experience in a relevant mental health setting - including eating disorder inpatient experience &/or outpatient community experience
• Demonstrated knowledge of recovery and collaborative clinical practice.
• A working knowledge of the Mental Health & Wellbeing Act (2022), the Carer Recognition Act (2012), and Chief Psychiatrists Guidelines

Our benefits 

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including: 

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation. 
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program. 
• Onsite childcare at Austin Hospital, easy access via public transport and car parking options. 
• Mentoring and career development opportunities. 

Work with us! 

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures. 

If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date. 

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Emily McLean, Adult and Older Adult Services Manager at Emily.Mclean@austin.org.au

Interested in finding out more about this opportunity? Read the position description for further details. 

Application closing date: Sunday 12 April 2026