Case Manager
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- Case Manager MSTS (Mobile Support and Treatment Service)
- Make an impact in supporting the mental health of patients, their families and carers
- Fantastic Opportunity to join our committed North East Mobile Support Team - Austin Health
- Full-time (38 hours) ongoing position
- Grade 2 Allied Health/ Grade 3 Nursing role working with adults, older adults and their families
- Strong multidisciplinary team approach to care
- Heidelberg location and off site
- Competitive base + generous salary packaging + super
Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.
About the Mental Health Division
Austin Mental Health Division (MHD) provides care and services through a comprehensive range of teams to meet the needs of mental health consumers and carers throughout Victoria. Services in the Mental Health Division are located across Austin Health and the community. Employees may be redeployed within the MHD. All mental health services work within a clinical framework that promotes recovery-oriented practice and supports decision-making. This approach to client wellbeing builds on the strengths of the individual working in partnership with their treating team. It encompasses the principles of self-determination and individualised treatment and care.
About the role
As a Case Manager, you will work collaboratively with the MSTS Consultant Psychiatrist and the team to provide comprehensive case management services to individuals experiencing mental health challenges. This role ensures that consumer receive coordinated, person-centered care aimed at improving their psychological, emotional, and social well-being. The service operates between 8.00 am and 9.30 pm Monday to Friday and 8.30 am to 5.00 pm on weekends and public holidays. Case managers work on shifts over the course of the week.
A regular day will see you:
- Undertaking assessment and case management of NEMSTS consumers and contribute to the implementation, monitoring and evaluation of treatment objectives
- Deliver high standard quality care for a clinical caseload, as well as consultation and liaison with family and organisations
- Providing assertive mobile outreach for consumers in their local community
- Medication monitoring for consumers in the community setting
- Together with the Consultant Psychiatrist and Registrar and the consumers planning clinical interventions that are appropriate for consumer and making sure implementation is done to the high standards
- Providing knowledge and skills, based on professional background, as part of a multidisciplinary team, consult with other mental health staff on specialist and community psychiatry matters
About you
You will be someone who has excellent written and verbal communication skills, and the ability to work both autonomously and as a part of the team. You’ll bring energy and drive to your work, and have a keen interest in developing your skillset.
To be successful in this role you’ll bring with you:
- A thorough knowledge of the Mental Health and Wellbeing Act 2022
- Collaborative approach to work across a multi-disciplinary team
- A flexible, innovative team-oriented approach to service delivery
- A positive approach to change and diversity
- Full Victorian Driving License
- Relevant professional qualification in a health-related discipline (Social Work, Occupational Therapy, Clinical Psychology or Registered Psychiatric Nurse) and current registration with the relevant professional board, association or college
Our benefits
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:
- Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
- Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
- Mentoring and career development opportunities.
Work with us!
We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.
If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.
All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Karen Peck, Manager Intensive Rehab Services at Karen.Peck@austin.org.au
Interested in finding out more about this opportunity? Read the position description for further details.
Application closing date: Sunday 24 August 2025
