Case Manager

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• Case Manager – Adult & Older Adult Community Mental Health
• Permanent, full-time role based in Heidelberg with a monthly ADO  
• Open to Mental Health Professionals with following qualification: Registered Nurse (Div1), Clinical Psychologist, Social Work, Occupational Therapist 
• Member of the North East Area Mental Health Service (NEAMHS) Continuing Care Service (CCS)

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

About The Mental Health Division

The Mental Health Division (MHD) provides mental health assessment and interventions for people experiencing mental illness and their families and carers. Working from a recovery-oriented model, the Mental Health Division provides an array of hospital-based, community and specialist services for infants, children, young people, adults and older adults. 

About the role

CCS is a multidisciplinary team of highly passionate, experienced, supportive, collaborative and enthusiastic mental health professionals. Our values underpin everything we do. You will form solid working-relationships within the pre-existing community teams and foster strong therapeutic relationships with your clients & their families/carers. You’ll join a friendly and supportive team who genuinely enjoy their work and the contribution they make.

A regular day will see you:

• Assess and treat our clients, liaising as appropriate with family members and caregivers to promote excellent clinical care
• Collaborate with multiple teams across the division and wider community
• Support the care and recovery of peoples living with complex mental health diagnoses and presentations
• Advocate for your clients right to access safe and timely care, at the right place at the right time

About you

As a Case Manager, You will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work, and have a keen interest in developing your skillset.

To be successful in this role, you'll bring with you:

• A commitment to working in a strong team & a desire to support & grow with your colleagues 
• Demonstrated knowledge of recovery and collaborative clinical practice.
• A working knowledge of the Mental Health & Wellbeing Act (2022), the Carer Recognition Act (2012), and Chief Psychiatrists Guideline

Our benefits

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
• Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
• Mentoring and career development opportunities.

Work with us!

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.

If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Emily McLean at Emily.McLean@austin.org.au

Interested in finding out more about this opportunity? Read the position description for further details.

Application closing date: Monday 2 June 2025