Case Manager - Adolescent Intensive Management

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• Mental Health Case Manager- Adolescent Intensive Management Team, Austin Health ICYMHS 
• Fixed term, full time position ending 23 January 2026
• Help shape the future of Mental Health Services

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives. 

About the Adolescent Intensive Management (AIM) Team 

The AIM Team is part of Austin Health’s Infant, Child, and Youth Mental Health Service (ICYMHS). It services young people from 6 local government areas of metropolitan Melbourne. It is one of several outpatient/outreach teams within the service. It provides intensive, outreach, mental health services including screening/assessment, treatment and consultation concerning adolescents experiencing complex social, emotional, and behavioural difficulties and mental health problems. 

The systemic framework of the service means that team members work to empower young people and their support networks to think about their difficulties in a creative way and identify flexible solutions to mental health problems. The AIM team also work collaboratively with their colleagues from the Youth Brief Intervention Service, who provide systemic and family-oriented brief interventions to young people and their families. 

In line with the Royal Commission into Mental Health recommendations, Austin Health ICYMHS services are currently expanding to incorporate 18-25 years in all its programs across the Banyule and Nillumbik local government areas. The service currently operates within business hours, with a view to expand operating hours in the future to improve accessibility in line with Royal Commission recommendations. 

About the role 

As a Mental Health Case Manager, you will primarily provide an intensive outreach mental health service to high-risk young people, as well as their families and wider service systems within the Austin ICYMHS catchment.  You'll work collaboratively with AIM clinicians and broader ICYMHS staff and teams, to support young people who find it difficult to engage in office-based services and are at risk of harm. This is a fixed term, full time backfill position.

About you 

You will be someone with excellent communication, interpersonal and collaboration skills, who takes a supportive team approach to their work.  You'll have strong organisational and time management skills, as shown by a dynamic and flexible approach to time and caseload management. 

To be successful in this role you’ll bring with you:

• A relevant professional qualification in a health-related discipline (social work, occupational therapy, psychology, psychiatric nursing or speech pathology), with current registration with the relevant professional board, association or college, as well as registration with APHRA (where necessary) 

• Experience in working systemically with children and adolescents who have mental illness and difficulties engaging in recovery, as well as their families and their system of care and support, including individual, outreach and carer-focused clinical services 

• Knowledge of recovery and collaborative clinical practice including complex crisis assessments and clinical formulation and diagnosis informed by a developmental/systemic perspective 

• Experience in developing individualised service plans for the mental health case management and therapeutic treatment of young people and their families/carer systems 

Our benefits 

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including: 

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation. 
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program. 
• Onsite childcare at Austin Hospital, easy access via public transport and car parking options. 
• Mentoring and career development opportunities. 

Work with us! 

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures. 

If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date. 

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Rowan Chipchase, Program Manager Youth Outreach at Rowan.Chipchase@austin.org.au

Interested in finding out more about this opportunity? Read the position description for further details. 

Application closing date: Sunday 17 August 2025