Business Services Officer

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Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives. 

About the North Eastern Public Health Unit (NEPHU)

The NEPHU is one of nine public health units in Victoria: three in metropolitan Melbourne and six covering regional Victoria. Together these units form a coordinated network, working in partnership with the Department of Health to deliver a comprehensive public health program for Victoria.

The NEPHU is hosted and supported by Austin Health with responsibility spanning approximately 1.81m people living in the northeast of metropolitan Melbourne. We work collaboratively to improve the austin.org.au health and wellbeing of the NEPHU population through health promotion, prevention and protection activity. We do this through evidence informed population and place-based responses to current and emerging health needs and emergencies. In this way we contribute to a vision of active connected and safe communities for all - with healthy places, healthy people and a healthier tomorrow. The NEPHU is proud of its diverse multidisciplinary team who provide a service across extended hours seven days per week.

About the role 

As the casual Business Services Officer, you will provide comprehensive administrative support to the NEPHU. You will support the team with projects, including communications, document development and stakeholder follow up.  You will liaise with all members of the unit, including senior management to ensure appropriate and timely administration support is available and escalate issues as necessary.  You will support the planning and delivery of continuous quality improvement projects relevant to the Business Services function.

A regular day will see you:   

• Establish and maintain systems and work patterns for the delivery of core administration functions 
• Deliver core administration functions including, but not limited to:
• Meeting and event coordination and support
• Meeting agenda and paper preparation, minute taking, action tracking and follow-up
• Distribution list, contact register and database management
• Calendar support for senior leaders as required 
• Support for recruitment, on-boarding, off-boarding and orientation of staff members • invoice processing
• Rostering, allocation and payroll system support 
• Office-space, equipment and consumables management 

About you 

You will be a highly organised and proactive administrative support professional who has excellent communication skills. This role demands exceptional organisational abilities, discretion and the capacity to manage multiple priorities under pressure while maintaining confidentiality and ethical conduct. You’ll bring energy and drive to your work, and have a keen interest in developing your skillset.

You’ll further bring with you: 

• A high level of written and verbal communication and interpersonal skills.
• Microsoft office suite proficiency, including Office 365 environment and applications.
• Strong organisation and time management skills that support delivery under pressure and within tight deadlines
• Ability to work as part of a multidisciplinary team
• Ability to prioritise and manage multiple tasks with a high level of attention to detail 

Our benefits 

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including: 

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation. 
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program. 
• Onsite childcare at Austin Hospital, easy access via public transport and car parking options. 
• Mentoring and career development opportunities. 

Work with us! 

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures. 

If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date. 

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Cathryn Baldwin, Deputy Director NEPHU Operations at Cathryn.Baldwin@austin.org.au

Interested in finding out more about this opportunity? Read the position description for further details. 

Application closing date: Friday 31 October 2025