Billing Officer

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• Join a dedicated team, providing professional, efficient and patient focused billing support 

• Casual position 

• Heidelberg locations, with multiple public transport options 

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives. 

About the department 

Austin Radiology Department provides services to patients of Austin Health and the surrounding community.  These include but are not limited to X rays, Ultrasounds, MRI scans, CT scans and surgical procedures.   

The Molecular Imaging and Therapy Service comprises all Nuclear Medicine modalities and embraces the Bone Densitometry service located at the Repatriation campus. The breadth of Nuclear Medicine services is extensive and includes an on-site Cyclotron with comprehensive Radiochemistry and radio-pharmaceutical production facilities. Both departments have strong research involvement with close associations with the Olivia Newton John Cancer Research Institute. 

About the role  

The Billing Officer role provides professional, efficient, patient focused billing support within the Radiology and Molecular Imaging and Therapy Departments, working as an effective member of the team and contributing to the provision of high-quality billing services.  

A regular day will see you:    

• Processing routine patient billing transactions, inclusive of TAC and WorkCover 

• Checking and validating patient billing records, correcting data and following up with internal and external departments for correct information as required  

• Monitoring the reports of validated scans ready for billing 

• Utilising Austin Health computer systems, including RIS, patient database, Medtrak, Cerner and Healthlink  

About you  

This role will suit someone who thrives in a fast paced, detail focused environment and takes pride in delivering accurate, reliable work to tight deadlines. 

You’ll further bring with you:  

• Strong data entry capability with exceptional attention to detail  

• Excellent organisational, time management and prioritisation skills  

• Confident communication, solid IT proficiency, and a commitment to confidentiality 

Our benefits 

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including: 

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation. 
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program. 
• Onsite childcare at Austin Hospital, easy access via public transport and car parking options. 
• Mentoring and career development opportunities. 

Work with us! 

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures. 

If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date. 

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager:  Tina Montgomery, Business Manager Radiology and MiaT at Tina.MONTGOMERY@austin.org.au . 

Interested in finding out more about this opportunity? Read the position description  for further details. 

Application closing date: Monday 06 April 2026