Allied Health Assistant Grade 3
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- Allied Health Assistant | Grade 3 (IN30) – Ability@Austin (NDIS Provider)
- Full‑time ongoing opportunity with flexible working arrangements
- Make a meaningful impact supporting people with disability and their families
- Salary packaging + super + monthly ADO + 5 weeks annual leave
- Heidelberg location, working across multiple Austin Health sites
- NDIS Provider role within a specialist multidisciplinary team
Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.
About Ability@Austin
Ability@Austin is the National Disability Insurance Scheme (NDIS) provider within Austin Health. We deliver specialist supports to people with complex disabilities, operating across both hospital and community settings. The service sits across the Allied Health and Continuing Care Directorates and is regulated by the NDIS Quality and Safeguards Commission.
Ability@Austin provides NDIS supports across a range of specialist programs, including:
- Home Enteral Nutrition
- Orthotics and Prosthetics
- Spinal Cord Injury Services (Occupational Therapy, Physiotherapy, Seating & Posture)
- Community Tracheostomy Management
- Upper Limb Program
- Creative and Leisure Therapies
About the role
As an Allied Health Assistant (Grade 3), you will contribute to a high-quality NDIS participant experience by delivering delegated clinical and administrative supports under the supervision of allied health clinicians.
This role has a strong focus on Home Enteral Nutrition supports, with approximately three days per week dedicated to this program, alongside broader Ability@Austin activities. You will play a key role in supporting participant journeys, coordinating appointments, preparing clinics, and maintaining high‑quality communication between Participants and the care team.
A regular day will see you:
- Support Participants to receive high‑quality NDIS supports across site‑based and community settings
- Assist with participant onboarding and appointment coordination
- Prepare and support Dietitian-led clinics
- Provide basic participant education and act as a key communication link between Participants and the care team
- Support a clear, consistent and efficient NDIS Participant journey through effective administration
- Assist with invoicing, reporting, drafting quotes and monitoring tracking plan review reports
- Accurately document interventions in the medical record in line with medico‑legal and organisational requirements
- Engage in education and training to ensure practice is current, evidence‑based and safe
About you
You are organised, proactive and people‑focused, with a genuine interest in supporting people with disability. You enjoy working as part of a multidisciplinary team while being confident managing your own workload.
To be successful in this role you’ll bring with you:
- Certificate IV in Allied Health Assistance (or equivalent), or working towards an undergraduate or postgraduate degree in allied health
- Experience, interest or qualifications in Nutrition and Dietetics will be highly regarded
- A valid NDIS Worker Screening Check (essential)
- Strong interpersonal and communication skills
- The ability to work autonomously, problem‑solve and manage competing priorities
- A flexible, positive approach and willingness to undertake both clinical and non‑clinical tasks
- An understanding of the basic principles of Dietetics in a hospital setting
Our benefits
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:
- Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
- Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
- Mentoring and career development opportunities.
Work with us!
We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.
If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.
All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. Austin Health is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with Child Safe Standards. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Diana Poole, NDIS Services Manager at Diana.Poole@austin.org.au
Interested in finding out more about this opportunity? Read the position description for further details.
Application closing date: Tuesday 26 May 2026
