Administrative Officer

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• Full time, 12-month Parental Leave cover. Commencing March 2026
• Monday – Friday: 8.30am – 5pm (with monthly ADO)
• Classification YC89 (Grade 2 Admin)

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives. 

About the department

The Mental Health Division forms part of Austin Health. It provides a comprehensive range of child, adolescent, youth and adult mental health services to the areas of northeast metro Melbourne along with inter-regional and state-wide specialist services, which are provided on an inpatient basis and in community settings. The Mental Health Division is strongly committed to providing recovery-oriented services through holistic, compassionate care and offering partnership in recovery. 

About the role 

We are looking for an Administrative Officer to join our Infant Child Youth Mental Health Service (ICYMHS) Community (Outpatient) team at our Burgundy Street and Austin hospital Clinics. This role will see you provide exceptional administrative support to clinical teams across this service. You will be well supported daily by your colleagues, working alongside an experienced Admin team to ensure your success in this position.

About you 

You will have strong written and verbal communication skills, ideally within a customer service environment.

To be successful in this role you’ll bring with you:

• Effective time management capability with the capacity to handle multiple requirements simultaneously.
• You should have well developed interpersonal skills including customer service and stakeholder relationship engagement.
• A demonstrated commitment to a team focussed approach with the ability to problem solve and think on your feet in this dynamic environment is essential.
• Excellent IT skills (Microsoft suite and Teams) with the ability to learn systems such as TrakCare (Patient Administration System, Oracle Fusion, (Purchasing and Requisition system) CBORD (Mobile Inventory system) Austin Community Vue (Mental Health Community Data Capture program) and CMI (Statewide Mental Health patient database).

Our benefits 

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including: 

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation. 
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program. 
• Onsite childcare at Austin Hospital, easy access via public transport and car parking options. 
• Mentoring and career development opportunities. 
• Four weeks annual leave, plus purchased leave options  

Work with us! 

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures. 

If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date. 

All appointments are made subject to a satisfactory National Police Check and if required, a Working with Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Annie Knight, Administrative Team Leader - CHYMS & Specialty at Annie.KNIGHT@austin.org.au

Interested in finding out more about this opportunity? Read the position description for further details. 

Application closing date: Sunday 22 February 2026