Administrative Officer

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·         Administrative Officer - Mental Health Division – Community Teams

• Fixed Term Full time position (Maternity Leave to 8 August 2025)
• Mon-Fri 08.30-17.00 (with monthly ADO)
• Classification YC89 (Grade 2 Admin)

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the Northeast of Melbourne and state-wide.  We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which is to help people live healthy and fulfilled lives.

About the Mental Health Division

The Mental Health Division forms part of Austin Health. It provides a comprehensive range of child, adolescent, youth and adult mental health services to the areas of northeast metro Melbourne along with inter-regional and state-wide specialist services, which are provided on an inpatient basis and in community settings. The Mental Health Division is strongly committed to providing recovery-oriented services through holistic, compassionate care and offering partnership in recovery. 

About the role

We are looking for an Administrative Officer to join our Infant Child Youth Mental Health Service (ICYMHS) to cover a period of maternity leave. This role will see you provide exceptional administrative support to multidisciplined clinical teams consisting of; Nursing, Social Workers, Psychologists, Speech Pathologists, Occupational Therapists and Lived Experience workers in our Youth Early Psychosis Services, Autism Spectrum Disorder Assessment Program, Adolescent Intensive Management Program and Youth Brief Intervention Services, as well interact with other Mental Health Community teams and support staff.

About you:

You will have strong written and verbal communication skills, ideally within a customer service environment. Effective time management capability with the capacity to handle multiple requirements simultaneously. You should have well developed interpersonal skills including customer service and stakeholder relationship engagement. A demonstrated commitment to a team focussed approach with the ability to problem solve and think on your feet in this dynamic environment is essential. Excellent IT skills (Microsoft suite and Teams) with the ability to learn systems such as TrakCare (Patient Administration System, Oracle Fusion, (Purchasing and Requisition system) CBORD (Mobile Inventory system) Austin Community Vue (Mental Health Community Data Capture program) and CMI (Statewide Mental Health patient database).

Work in a collaborative and supportive team environment where your contribution is valued every day.

Training, development and support will see you reach your full potential in this role.

Our benefits

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

•          Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
•          A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
•          Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
•          Mentoring and career development opportunities.

Work with us!

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.

If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Annie Knight, Administrative Services Team Leader on 0419 545 464. 

Interested in finding out more about this opportunity? Read the position description for further details.

Application closing date: 8 June 2025

Don’t delay, Apply now! - Interviews will commence as suitable applications are received.

Please submit all application online. Recruitment agency applications will not be accepted.