Administration Officer
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- Fixed term contract till January 2026 working full time or part time (minimum 3 days per week)
- Dual Heidelberg locations, with rotational shifts
- $58,400 base (pro rata for part time) + up to $11,660 salary packaging + super
Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.
About Radiology Administration
Our administration team is one of the largest in the hospital and handles close to 500 scans per day. We provide administrative support, including patient reception and bookings, electronic and manual file management, typing, data entry, results distribution and billing services to the Austin Health Radiology division.
About the role
As part of the Radiology Administration team, you will work collaboratively with other staff members within the department as well as liaise with doctors and health professionals internally and external to Austin Health.
A regular day will see you:
- Handle patient and medical staff enquiries in person, over the phone or via email
- Assist with the booking, rescheduling and confirmation of appointments
- Assist with report distribution and billing enquiries
About you
You will be a dynamic, vibrant and patient focussed team member, who enjoys showing a caring attitude towards both your team and the community we serve. You will have excellent customer service skills and strong general administrative skills, having gained relevant experience in a fast-paced customer or patient facing environment.
You’ll further bring with you:
- A patient and customer focused approach to care delivery
- Excellent communication and problem solving skills
- Flexibility to work a variety of shifts
Our benefits
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:
- Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
- Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
- Mentoring and career development opportunities.
Work with us!
We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.
If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.
All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Steph Mok, Radiology Administration Manager at Steph.Mok@austin.org.au
Interested in finding out more about this opportunity? Read the position description for further details.
Application closing date: Wednesday 20 August 2025
