Administration Officer

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If yes, please log in to the Austin Health careers website via ‘Employee Login’ using your network login details to search, view and apply for all career opportunities available.  

•  Fixed term till January 2026, part time – 20 hours per week
•  Base salary + generous salary packaging + super
•  Heidelberg location, with multiple public transport options

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.  

About Spinal Community Services 

The Victorian Spinal Cord Service (VSCS) is a specialised state-wide service that offers lifelong care to people who sustain a traumatic spinal cord injury (SCI) in Victoria, Tasmania and southern New South Wales. Inpatient services are provided at the Austin and Royal Talbot campuses of Austin Health. The VSCS also provides community and outpatient programs.  

VSCS Spinal Community Services includes the Spinal Community Integration Service (SCIS), a community facing service supporting clients establish themselves in the community in the first 12 months following spinal rehabilitation, the Spinal Outreach Service (SOS) supporting clients manage common complications of spinal cord injury that can lead to significant health issues and re-hospitalisation, and several outpatient clinics offered to assist clients proactively manage their SCI related health.    

About the role  

The Administration Officer will support the Spinal Community Services, within the Victorian Spinal Cord Service, providing professional, customer-focused and efficient administration function within the team, to enhance patient care and service delivery.   

A regular day will see you: 

• Manage intake of referrals for clinic activity, including appointment bookings.  

• Manage practical requirements related to telehealth or in-person clinic appointments  

• Support Spinal Community Services staff to provide excellent customer service, including prompt and efficient response to customers and stakeholders.  

• Contribute to effective working relationship that supports a team approach.  

About you  

You will be someone who has excellent communication skills, with a strong commitment to patient care. You’ll bring energy and drive to your work and contribute to improving systems and processes. 

To be successful in this role, you'll bring with you: 

• Excellent organisational ability with attention to detail and ability to work to deadlines.  

• Demonstrated ability to coordinate activities and set priorities effectively.  

• Experience in working within a multidisciplinary team with experience and commitment to meet staff and client’s administrative support needs.  

• Excellent verbal and written communication skills in verbal and written form. 

Our benefits  

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:  

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.  

• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.  

• Onsite childcare at Austin Hospital, easy access via public transport and car parking options.  

• Mentoring and career development opportunities.  

Work with us!  

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.  

If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.  

All appointments are made subject to a satisfactory National Police Check and if required, a Working with Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Liz Clements at Liz.Clements@austin.org.au

Interested in finding out more about this opportunity? Read the position description for further details.  

Application closing date:  Monday 30 June 2025