Administration Officer

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• Work with a dynamic, collaborative cardiac team on site in Heidelberg  
• Multiple public transport options available
• Permanent Part Time Admin Officer HS2 opportunity  
• Ongoing training, development, and support
• Monday to Friday only hours vary between 7.30am - 4.30pm 

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives. 

About the Cardiology Department
The Cardiology department provides an extensive range of cardiac services to inpatients and outpatients. These services include outpatient consultations, echocardiography, non-invasive testing (ECG, Holter monitoring), coronary angiography and percutaneous intervention for coronary and non-coronary applications (congenital and valvular), electrophysiological testing and ablation and device implantation (pacemaker, ICD).  

Located at the Austin hospital (Heidelberg), the department provides 24-hour echocardiography and cardiac catheterisation laboratory services for acute myocardial infarction. In-patients are managed predominantly in the 30-bed Cardiac and Thoracic Unit on Ward 5 East. The department has links to the University of Melbourne and a major involvement in teaching, training and research at under-graduate and post-graduate levels for both nursing and medical staff.  

About the role 
The Administration Officer in Cardiology provides essential support to the cardiology department by managing daily administrative operations, ensuring efficient workflow, and facilitating effective communication between healthcare providers, patients, and external partners. 

A regular day will see you:   

• Obtain relevant patient information and communicate with patients effectively and professionally.
• Reception of inpatients/outpatients/the public/other hospital staff members.
• Use of computer-booking system to check patients into department and booking diagnostic appointments.
• Arrange patient transport and interpreters for the Laboratory patients as required.  
• Demonstrate experience and outstanding telephone skills in a busy environment, promptly handling all telephone enquiries, maintaining booking systems, obtaining, and sending results and faxes as the first point of contact.  
• Liaise with outpatient clinics and Consultant rooms to book appointments.
• Work collaboratively across the Cardiology department and with other medical staff.

About you

To be successful in this role you’ll bring with you:

• The ability to work independently and collaboratively across departments
• A commitment to maintain and update own professional development portfolio to demonstrate an ongoing commitment to learning and best practice
• A commitment to a high standard of patient care
• The ability to seek ways to continuously improve systems and procedures  

Our benefits 
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including: 

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
• Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
• Mentoring and career development opportunities. 

Work with us! 
We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures. 

If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date. 

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Simone Purchase, Clerical Team Leader, Simone.Purchase@austin.org.au 

Interested in finding out more about this opportunity? Read the position description for further details. 

Application closing date: Monday 30 June 2025