Administration Officer Grade 2

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• Hamilton Centre- Administration Officer Grade 2 permanent part time

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives. 

About the Hamilton Centre

Austin Health and Goulburn Valley Health Partner Provider Service follows a shared, stepped care model, with the client remaining under the direct care of the referring healthcare provider and/or team throughout the duration of service. The Austin Health and Goulburn Valley Health Partner Provider Service further supports a collaborative approach to client care, to enhance the capacity and response of referring healthcare providers and teams, clients and carers to better manage substance use and addiction issues within the eastern population.  

The Austin Health and Goulburn Valley Health Partner Provider Service has been established to provide primary and secondary consultation to people living with co-occurring disorders, who are engaged with AOD services, primary and secondary care services, local mental health and wellbeing services and area mental health services in the northeast region, as its core activities. 

About the role

The administration officer plays an important role in creating a professional, positive image for the Mental Health Division. It is a front-facing role that regularly contacts and interacts with service consumers (patients, families, carers, and visitors) as well as other key stakeholders. The focus of an administration officer at this level is to provide professional, high-quality customer service, support administrative operations, and maintain a professional and welcoming environment ensuring our clients, carers and visitors feel valued and supported.

About you

As the Hamilton Centre Administration Officer, you will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work and have a keen interest in developing your skillset.

To be successful in this role you’ll bring with you:

• Strong organisational skills with the ability to manage competing priorities and adapt to changing demands 
• Digital confidence and experience working with multiple systems (e.g. Microsoft 365, clinical or rostering systems), with strong attention to detail and data accuracy
• Demonstrated experience providing high-level administrative or executive support in a complex environment 

Our benefits 

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including: 

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation. 
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program. 
• Onsite childcare at Austin Hospital, easy access via public transport and car parking options. 
• Mentoring and career development opportunities. 

Work with us! 

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures. 

If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date. 

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. Austin Health is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with Child Safe Standards. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Allison Page, Program Manager, allison.page@austin.org.au

Interested in finding out more about this opportunity? Read the position description for further details. 

Application closing date: Tuesday 14 July 2026