Administration Assistant
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- Permanent, part time (3 days a week between 8.00am – 4.30pm)
- Base salary + generous salary packaging + super
- Heidelberg location, with multiple public transport options
Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.
About Surgery and Endoscopy Access
Surgery and Endoscopy Access is part of the Division of Surgery, Anaesthesia, and Procedural Medicine at Austin Health. This team, comprising both administrative and nursing staff, focuses on providing efficient and streamlined care for patients across our campus
About the role
You will play a crucial role in supporting the delivery of patient care and ensuring the smooth operation of our services.
A regular day will see you:
- Providing phone support and acting as the main point of contact for Surgical and Endoscopy Access inquiries
- Delivering excellent customer service to all stakeholders, ensuring a positive experience
- Supporting Liaison Nurses and Clinical Nurse Consultants
- Managing administrative tasks, including accurate data entry and record-keeping
About you
You will have excellent communication skills and a strong commitment to providing outstanding patient care. You’ll bring energy, drive, and a proactive attitude to your work, with a keen interest in developing your skillset.
To be successful in this role, you’ll bring with you:
- Proven excellence in customer service and communication, both verbal and written
- Strong time management and prioritization skills
- The ability to work autonomously and as part of a dynamic team
- Developed computer and administrative skills, with a focus on accurate data management
Our benefits
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:
- Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
- Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
- Mentoring and career development opportunities.
Work with us!
We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.
If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.
All appointments are made subject to a satisfactory National Police Check and if required, a Working with Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Alannah Lombardo at Alannah.Lombardo@austin.org.au
Interested in finding out more about this opportunity? Read the position description for further details.
Application closing date: Monday 30 June 2025
