Admin Clerk

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• Permanent, full time Grade 1 Medical Admin Clerk position
• Based in Ballarat Austin Radiation Oncology Centre
• $29.58 - $32.70 per hour + generous salary packaging + super + monthly ADO + 5 weeks annual leave

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives. 

About BAROC

Ballarat Austin Radiation Oncology Centre (BAROC) is located within the Ballarat Regional Integrated Cancer Centre (BRICC) and operated by Austin Health. Ballarat is a vibrant regional hub offering easy access to Melbourne, surf coast shire beaches and the greater Grampians region. With a growing population, low cost of living, outstanding schools and a vibrant community, Ballarat is an enviable location for your next career move.

About the role 

You will join a dynamic team environment and provide high-quality administration support to a growing service and region.

A regular day will see you:   

• Greeting patients, families (& carers) and hospital staff in a professional and courteous manner.
• Assist patients, referrers & hospital staff promptly with any enquiries either in person, over the phone, email or fax.
• Support the daily operations of the centre.
• Perform general administrative and clinic duties as directed by Admin Coordinator.
• Assist with booking, rescheduling, and confirming appointments.
• Manage incoming/outgoing patient correspondence, and maintenance of filing/record systems within Radiation Oncology.
• Liaise with clinical staff both inside and outside of BRICC/BAROC to provide optimal service delivery.
• Contribute to a team environment, which promotes a positive culture, opportunity for learning and development, safety and welfare of employees and patients.

About you 

To be successful in this role you’ll bring with you:

• Previous experience in a customer or patient facing role
• Ability to establish and maintain a professional rapport with patients and staff to facilitate the provision high quality, safe and ethical patient care.
• Sound computer skills including accurate typing, clinical information systems, experience with a Microsoft Office software suite (word, excel etc)
• Strong organisational and time management skills

Our benefits 

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including: 

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation. 
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program. 
• Mentoring and career development opportunities. 
• Generous support is provided for professional development opportunities to encourage staff growth and engagement. Regular development reviews throughout the year to ensure personal and team goals are achieved. 

Work with us! 

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures. 

If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date. 

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Mervin Quai-hoi, Radiation Therapist Grade 6 at Mervin.Quai-Hoi@austin.org.au

Interested in finding out more about this opportunity? Read the position description for further details. 

Application closing date: Thursday 30 October 2025