Accounts Receivable Officer

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Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives. 

About Finance

The Finance Department provides services covering: Management Accounting; incorporating budgeting and financial analysis, Financial Accounting; incorporating Accounts Payable, Accounts Receivable, Capital, Patient Billing and Sundry Debtors, Private Practice administration, Cash Management, and Investments. The total revenue of the hospital is approximately $1.5 billion per 
annum. 

The Finance Department is located at Mount Street in Heidelberg.

About the role

We are seeking a motivated and collaborative Accounts Receivable Officer to join our finance team. In this role, you will be involved with the full accounts receivable lifecycle, working closely with both internal teams and our customers to ensure invoicing is accurate, efficient, and timely.
Reporting to the Financial Accountant – Revenue, you will bring strong attention to detail, a proactive mindset, and a passion for continuous improvement. You enjoy working in a supportive, team-focused environment and are confident suggesting process enhancements that drive efficiency.

A regular day will see you:

• Prepare and issue accurate and timely client invoices
• Monitor and maintain the Accounts Receivable mailbox
• Investigate and resolve internal and external account queries, ensuring discrepancies are addressed promptly
• Build and maintain effective relationships with internal and external stakeholders
• Support month-end activities, including balance sheet reconciliations
• Handle escalated issues with professionalism and sound judgment

About You

You will bring:

•    Proven experience in Accounts Receivable
•    Strong proficiency in Microsoft Excel
•    High attention to detail and accuracy
•    Excellent communication and relationship-building skills
•    A positive, can-do attitude
•    Strong teamwork and collaboration skills
•    Willingness to learn and grow
•    Proactive approach with the ability to identify and suggest process improvements

Our benefits 

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including: 

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation. 
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program. 
• Onsite childcare at Austin Hospital, easy access via public transport and car parking options. 
• Mentoring and career development opportunities. 

Work with us! 

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures. 

If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date. 

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. Austin Health is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with Child Safe Standards. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Kandeepan Arulmugavarathan, Financial Accountant Revenue at Kandeepan.Arul@austin.org.au.

Interested in finding out more about this opportunity? Read the position description for further details. 

Application closing date: Sunday 12 July 2026