Access Manager

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Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

About Access, Critical Care, Imaging and Ambulatory Services Division (ACIA)

ACIA strategically contributes a critical end to end view of the Austin Health patient journey. ACIA drives operational efficiency and performance improvement through an evidenced based approach and methodology to maintain a continuous and holistic view of the patient's journey. The ACIA division provides expert advice to shape future-oriented models of practice and operational design

About the role

The Access Manager oversees bed utilisation across Austin Health and collaborates with the broader ACIA team and members of the hospital executive, clinical staff and admissions areas. 

This role operates from within the Command Centre, within the ACIA office and has the authority to manage the bed resources throughout the organisation, considering the complexity of each individual clinical area and the need to balance bed supply and demand. The Access Manager role reports directly to the Divisional Manager of Access & Critical Care Services 

About you

As the Access Manager, You will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work, and have a keen interest in developing your skillset.

To be successful in this role, you'll bring with you:

• Relevant Postgraduate qualification, and or demonstrated working towards Masters e.g. in healthcare, management. 

• Substantive nursing experience at a manager level, with a key understanding of a complex major teaching hospital. 

• Significant experience and a strong understanding of the principles of patient flow, diversion models and bed resources management. 
• Effective negotiation skills and ability to influence across a wide range of disciplines. 
• Demonstrated commitment to quality, excellence and best practice in health care service delivery. 
• Significant Bed Management experience >5yrs

Our benefits

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
• Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
• Mentoring and career development opportunities.

Work with us!

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.

If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Michelle Topple, Divisional Manager Access & Critical Care at Michelle.Topple@austin.org.au

Interested in finding out more about this opportunity? Read the position description for further details.

Application closing date: Wednesday 28 May 2025