Patient Services Assist G2

Are you a current Austin Health employee?

If yes, please log in to the Austin Health careers website via ‘Employee Login’ using your network log in details to search, view and apply for all career opportunities available.

• Make an impact supporting patients, their families and carers
• Heidelberg location, multiple public transport options available close to Austin Health
• Fixed Term opportunity 06/12/2024-02/06/2025. Hours 32hrs/week. Rostered days.
• Generous salary packaging and super available.

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engage, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

About the Ward

Ward 8 South is a 24-bed Specialist Palliative care ward.  Patients admitted to the ward have life limiting illnesses, and are generally admitted for symptom management, complex discharge planning and/or end of life care. The team are committed to promoting the highest levels of palliative care support for our patients and families. In realizing this goal, we lead and excel in research, teaching and the use of person-centered evidence –based practice.

About the Role

As a PSA on Ward 8 South, you will work collaboratively with a supportive team of professionals, who are passionate about providing best practice for patients. On a regular day as a PSA we will see you, perform a wide range of tasks which include:

• Participation in food services
• Cleaning of patient and staff areas
• Patient Movement around the ward and across the hospital
• Restocking of imprest items and stock distribution

The successful position holder is expected to participate annually in the Austin Health Performance Appraisal Program and mandatory training programs.

About you

You will be someone who has excellent communication skills and a strong commitment to support optimal patient experience. To support you to complete this role you’ll have:

• PSA Certificate – Certificate III in Health (Patient Services)
• Willing to work in a hospital environment with sick people
• Flexible attitude
• Ability to use initiative and to prioritise tasks and problem solve
• Physically capable of undertaking the full range of PSA duties
• Previous PSA experience

Our benefits

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program
• Onsite childcare, easy access via public transport and discounted car parking
• Mentoring and career development opportunities
• Five weeks annual leave (pro-rata for part time), plus purchased leave options

Work with us!

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.

If you feel this role is right for you, we encourage your early application. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Kylie Johnson, kylie.johnson@austin.org.au

Interested in finding out more about this opportunity? Read the position description for further details. 

Application closing date: 27 November 2024